GENERAL PROVISIONS
Article 1
The service provider is the company Ključavničarstvo JDJ Denis Čuk s.p., Ključarovci pri Ljutomeru 7G, 9242 Križevci pri Ljutomeru, VAT ID: SI-65446399.
(hereinafter the Provider)
The customer of the services is any legal or natural person who has ordered the services of the provider through websites or in some other written way
(hereinafter the Client).
GENERAL PROVISIONS
Article 2
The services are defined by the following, binding for all Customers, General Terms and Conditions of Business and Use of Services of the JDJ Company (hereinafter General Terms and Conditions).
The General Terms and Conditions, together with the completed order of services via the klucavnicarstvo-cuk.si website, have the nature of a contract concluded between the Provider and the Subscriber. Insofar as the Provider and the Client conclude a contract in writing, the individual provisions of this contract take precedence over the provisions of the General Terms and Conditions.
The provisions of the Code of Obligations, the Act on Electronic Business and Electronic Signatures and the Consumer Protection Act apply mutatis mutandis to all provisions that are not governed by these General Terms and Conditions.
Article 3
The Provider and the Client undertake to act as good stewards. Their statements will be interpreted in good faith. The Provider and the Client resolve disputes amicably. Otherwise, disputes shall be resolved by the competent court in M. Sobota according to Slovenian law.
Article 4
The service provider reserves the right to change the provisions of the General Terms and Conditions at any time and without prior notice to the Customers, in order to ensure compliance with applicable legislation and internal business acts. The date of the change is considered the publication on the klucavnicarstvo-cuk.si pages, if the Customer does not object within 15 days after the publication of the changes, it is considered that he agrees with the changes.
PRICES AND COMMERCIAL TERMS
Article 5
All prices on the Provider’s website are in euros (€) and include the statutory value added tax, except in cases where it is specified otherwise. If a certain specific service is not listed on the provider’s website, the client can obtain it upon written request from the client or at the provider’s company headquarters.
Article 6
The Client undertakes to pay the Provider for the services within 15 days of the invoice being issued. In the event of non-payment after twenty (20) days, the Provider has the right to immediately terminate the supply of all services to the Client, after prior notice. In this case, the provider is not responsible for the client’s actual business damage. The subscriber undertakes to pay any costs arising from the reactivation of the service.
Article 7
As a user of the website services, you agree that you use all services at your own risk. Services are provided on an “as available” basis. The Provider does not offer any guarantee that the Services will fully meet your requirements and needs or that the Services will be available without interruption – time, security or error-free. Also, the Provider does not offer any guarantee for the accuracy or reliability of any information obtained through the services or that software errors will be immediately corrected. You should be aware that you transfer any data/files to your computer at your own risk and you will be responsible for any data loss resulting from such transfer.
DURATION AND TERMINATION OF THE SUBSCRIPTION AGREEMENT
Article 8
Any order submitted by the Customer to the Provider in written or electronic form is considered to be an order for services. Payment of the advance payment after the offer means confirmation of the order and the start of the execution period. If the advance is paid after the offer has expired, we reserve the right to change the delivery date.
Article 9
The contracting parties may terminate the Agreement at any time and without notice by written notice to the other party, if either party grossly violates the provisions of this Agreement.
Article 10
The client undertakes to settle all obligations arising from the contract by the date of termination of the contract. If the Subscriber decides to terminate the contract early in the event of prepayment, he is not entitled to a refund of the amount paid in advance (applies to services where costs have already been incurred by the Provider).
COMPETITION AND DATA PROTECTION
Article 11
The Provider and the Client undertake to protect as a business secret all data obtained during their business cooperation, for the entire duration of the cooperation, and to protect all data obtained from the cooperation for at least three (3) years after the termination of the contractual relationship. The Provider undertakes not to forward the Customer’s data to third parties, except with the express written permission of the Customer.
CUSTOMER TECHNICAL SUPPORT
Article 12
Customer support is available to customers on weekdays between 7:00 a.m. and 3:00 p.m., which is usually provided via e-mail jdj.cuk@gmail.com.
The Provider is obliged to consider only requests for support that are sent to jdj.cuk@gmail.com from the Customer’s contact e-mail, which he specified when ordering the services (hereinafter, the Customer’s E-mail). The provider is not obliged to consider requests received through telephone conversations or other communication channels.
Article 13
By ordering the Service, the Subscriber allows the Provider to send information, notifications and online questionnaires directly related to JDJ services to the Subscriber’s email for the entire duration of the contractual relationship. The subscriber can refuse to receive these notifications at any time by written request. Refusal is done through a written notification to the Provider.
RIGHTS AND OBLIGATIONS OF THE SERVICE PROVIDER
Article 14
In no case can the provider be held responsible for indirect or direct loss of income or any damage caused by incorrect operation of the provider’s services or devices.
In no case can the provider be held responsible for indirect or direct loss of income or any damage that would occur due to the loss or alienation of the client’s data or other parameters necessary for the use of the provider’s services.
Article 15
In the event of any action by the Subscriber or the User that is contrary to applicable Slovenian or international legislation or in the event of a gross violation of the General Terms and Conditions, the Provider has the right to immediately, without prior notice, terminate the supply of services to the User, regardless of the actual business damage that would The customer may suffer with this intervention.
Article 16
The Provider may request the withdrawal of information, services and services from the Subscriber or restrict or prevent access to them in any other way, if they could be controversial or harmful to the Provider or in conflict with the General Terms and Conditions and applicable Slovenian legislation.
DISCLAIMER OF PROVIDER’S LIABILITY
Article 17
The provider is not responsible for the client’s files that are stored on the servers and in no case can be responsible for indirect or direct loss of revenue, profit or any damage caused by improper operation of the network or servers and the loss, damage or alienation of the subscriber’s data.
RIGHTS AND OBLIGATIONS OF THE SUBSCRIBER
Article 18
The subscriber is obliged to complain about the invoice within a maximum of 8 days from receipt.
PROTECTION OF PERSONAL DATA
Article 19
The client agrees that the provider collects and processes his personal data for the purposes of his business.
The Provider provides the Subscriber with uninterrupted access to its data and its editing via user pages.
The provider stores personal data and data necessary for business operations for the period specified by law.
WAIVER OF PARTS
The client has the option of canceling the services, but he must be aware that the provider has reserved adequate resources for the implementation of the project, which he cannot redistribute in a short time, so he is entitled to appropriate compensation in certain cases. Cancellation within 7 or more days prior to performance does not include compensation costs. In all other cases, compensation is a matter of agreement between the provider and the client. If the client cancels the project while it is already underway, the provider reserves the right to charge for the actual work performed. Cancellation is valid only in writing by the responsible person who ordered the project.
Ključarovci, 30.5.2023